How do I close my account if I no longer want to use it?

To close your account, please contact our customer support team at support@spendbase.co. Our team will guide you through the process, which includes the following steps:
    1. Initiate closure request: reach out to customer support to start the account closure process.
    2. Verification process: for security, only an admin user can initiate the closure. Two-factor authentication (2FA) will be required to verify your request.
    3. Account review: our team will review your account to check for any pending transactions, recurring payments, or outstanding fees.
    4. Fund redemption: you’ll provide the preferred method for transferring any remaining funds (such as SEPA or Faster Payments) along with the necessary account details.
    5. Account closure and confirmation: once the fund transfer is completed, Spendbase will restrict access to your account and send you a confirmation of the closure along with a final statement.
    6. Post-closure support: we offer continued support to assist with any questions or documentation you may need after the account is closed.

For any further assistance, please don’t hesitate to reach out to our support team.