Approvers can approve or deny requests depending on their assigned step in the workflow.
Approving Requests:
- Notification: Approvers receive notifications (via email or Slack) when a request is assigned to them.
- Approval Actions: Approvers can view the request details, and take one of the following actions:
- Approve: The request moves to the next step in the workflow.
- Decline: The request remains in its current step, and the requester is notified of the rejection.
- if the Approver approves a request a step in the workflow is marked as completed and the request moves to the next step in the flow
- if no further steps in this workflow the request finishes the flow and is marked as approved
Denying Requests:
- When a request is declined, it stays in the current step. The requester may need to modify the request and resubmit it for approval.
- request is marked as declined in such a case and it won't go further through the steps anymore
Cancelling requests:
A requester can always cancel the request for any reason. Just click the Cancel button on the request and that's it
- When a requester cancels the request
- it stop moving through the steps
- it gets Cancelled status
- no-one can manage it after that
- it's not assigned to approvers in the further steps