Actions on request

Approvers can approve or deny requests depending on their assigned step in the workflow.

Approving Requests:

  1. Notification: Approvers receive notifications (via email or Slack) when a request is assigned to them.
  2. Approval Actions: Approvers can view the request details, and take one of the following actions:
    • Approve: The request moves to the next step in the workflow.
    • Decline: The request remains in its current step, and the requester is notified of the rejection.
  3. if the Approver approves a request a step in the workflow is marked as completed and the request moves to the next step in the flow
    1. if no further steps in this workflow the request finishes the flow and is marked as approved

Denying Requests:

  1. When a request is declined, it stays in the current step. The requester may need to modify the request and resubmit it for approval.
    1. request is marked as declined in such a case and it won't go further through the steps anymore

Cancelling requests:

A requester can always cancel the request for any reason. Just click the Cancel button on the request and that's it

  1. When a requester cancels the request
    1. it stop moving through the steps
    2. it gets Cancelled status
    3. no-one can manage it after that
    4. it's not assigned to approvers in the further steps